Returns and Exchange Policy
At Gift Choice, we take pride in offering a wide variety of quality gift items. Your satisfaction is important to us. Please read our Return and Exchange Policy carefully to ensure a smooth and hassle-free experience.
1. Eligibility for Return or Exchange
-
Items can be returned or exchanged within 3 days of purchase.
-
To be eligible, the item must be:
-
Unused and in its original condition.
-
With the original packaging, tags, and receipt/bill.
-
2. Non-Returnable Items
The following items are non-returnable and non-exchangeable:
-
Customized or personalized gifts.
-
Fragile items (e.g., glassware, photo frames) unless damaged during purchase.
-
Sale or discounted items (unless defective).
3. Damaged or Defective Items
-
If you receive a damaged or defective item, please notify us on the same day of purchase or delivery.
-
You must share a photo or video of the damaged product.
-
We will arrange an exchange or refund depending on the situation.
4. Process for Return/Exchange
-
Contact us via:
-
WhatsApp/Call: +91 7976948872
-
Email: yashj.6628@gmail.com
-
Instagram DM: @giftchoicebhl
-
-
Provide:
-
Purchase date and item details.
-
Reason for return or exchange.
-
Photo proof (if damaged).
-
-
Once approved, return the item to our store location:
-
Gift Choice, Bhilwara Furniture House,
Near Sitaram Ji Ki Bawri, Bhilwara – 311001, Rajasthan.
-
5. Refunds (If Applicable)
-
Refunds (only for damaged or unavailable replacements) will be made via the original mode of payment or as store credit.
-
Cash refunds are not applicable unless the item is defective and no replacement is available.
6. Store Rights
Gift Choice reserves the right to approve or deny returns or exchanges based on the item condition and compliance with this policy.
Contact Us
If you have questions about your order, feel free to contact us:
📞 +91 7976948872
📧 yashj.6628@gmail.com
📍 Visit us: Bhilwara Furniture House, Near Sitaram Ji Ki Bawri, Bhilwara – 311001, Rajasthan
📸 Instagram: @giftchoicebhl